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Several of these folks at East Sac I've been dealing with for years and years, they always impress me with their knowledge and in my experience they're always friendly and helpful. Sheree Johnston is the fiery yet fun owner of East Sac Hardware on Folsom Boulevard. They can refer reliable workers in a variety of crafts. They fret about their own and their friends in similar business ventures. East Sac Hardware is a great place in our eyes. It’s so hard to see.”. East Sac Hardware is holding on just fine, too proud to buckle, but the owner worries. Especially now, we all need to shop local.”. She is blonde, brilliant, slender, expressive, opinionated and tireless. There are so few small excellent hardware stores like this around anymore. I think some of the people in these reviews have seen this type of behaviour, but others will have to wait. “At 4 days old, he was sitting on that counter.”. The older staff know what they're talking about, unlike at the big-box stores where most of the employees don't have a clue. Idea gains steam among some experts. “Rick was here before he was born,” Johnston said. The next morning East Sac HW had it. The “Hardware Lady” is equal parts folksy charm and seedy-bar bouncer gruff. I have witnessed shouting matching between the staff, between the staff AND customers, and actually heard them tell customers to get out and take their business elsewhere. Ever notice the perpetual ""Help Wanted"" sign? A lot of people are hurting, a lot are sick. I tried to get help for ten minutes, just to be ignored over and over. We’re a community-driven store. But if we get sick or if we take a hit at work, the community will feel it. “If you’re going to be in small business in California, you’ve got to be that tough and firm, and she is,” said Rick Johnston, whose sister Jo also works here. No luck. “It’s a nightmare what’s happening and I have nightmares during the day and at night. They will refer you to other stores that carry the specific weird part that you need in the unlikely event that they don't have it in stock. Get the inside info on East Sacramento Hardware. I was treated rudely, yelled at by one of the employees and threatened. The boy on the bike with the American flag in the mural is Rick Johnston, son of Sheree and Rich. The older bald guy told me that he couldn't give me a refund becasuse I bought it at 1:00pm on the 4th and it was now 1:30pm on the 18th... my 14 day return limit expired by 30 minutes!!! So, yes, East Sac Hardware has it all (check out the candy selection, the popcorn and the stretchy, sticky items for kids of all ages). This is just such a place. When I did get someone to help me, they walked off to do something else. She is blonde, brilliant, slender, expressive, opinionated and tireless. I wish people would stop thinking of themselves.”, How protective is Hardware Lady of her store and products? We sell hand sanitizer, one per person, and a guy got in my face the other the other day and demanded eight. You have to be a fighter, and we’re fighters, and we’re going to remain a place that people can rely on and trust.”, She added, “I tell the truth. the store has recently been remodeled to include more general interest stuff (including gardening) but the how-to knowledge is still there if you get the long term staff. Johnston’s fighting spirit soothed when she stepped outside. Stressed? “I’ve come here for 20 years, and I’m happy to come here because they always have what we need,” Opie said. Top Consignment Service Near Fort Washington MD, Top Consignment Service Near Frederick MD, Horseshoe Mountain Do It Best Mount Pleasant UT Reviews, Michaels - The Arts & Crafts Store Gillette WY Reviews. If you have a 2 year old track home, you can get what you need at Lowes or Home Depot. I really wanted to like this place. and a small, but nicely selected array of stuff. John's Auto Repair Schenectady NY Reviews, 14th Ave Service Center College Point NY Reviews, Father And Son Body & Frame Repair Anderson SC Reviews, Probation & Parole Service Gibsonton FL Reviews, Highway Department Project Office Newton MS Reviews. i've lived in the neighborhood for ten years and have always had good experiences here. 182 reviews of East Sacramento Hardware "This is the best all-around hardware store in the area. When there is still one out there it's probably because they are exceptionally good. I have found little parts for repairs around my 1922 bungalow that the bigger places don't carry. People are nervous about the coronavirus and we try to keep it as normal and positive as we can here. The old blue pickup in the mural is driven by Johnston’s husband, Rich. She added, “We chase thieves here because this is ours, and if someone came into my house and took something, I’d chase him down the block with a bat, too,” Johnston said, this time without laughter. More like hostile. If you're a home repair expert then maybe you don't need such help, but I sure do, and I appreciate getting it at East Sacramento Hardware. It took me 15 more mins of arguing with him before he finally gave in and gave me a full refund. I thought he was kidding and when he asked me if I wanted store credit, I said no, I wanted a full refund. I didn’t cut back our hours or staffing during the recession (in 2008) and I’m not doing it now. She pointed to the mural on the side of the building bearing life-size illustrations of a family doing its hardware thing. I had been warned about going to this Hardware store for years by neighbors and friends. Hardware stores are considered an “essential” to remain open, and places such as East Sac Hardware have also proven to be much more. I for one, am over the faux charm and want to patronize a place that actually realizes the value of it's patrons. I don’t like how selfish people have become, this hoarding for toilet paper. Friendly staff? Thus enabling them to withstand the lure of the big box stores. He’s 30 now. And the service is top-notch. Johnston has 10 employees. Top Consignment Service Near Fountain Valley CA, Top Consignment Service Near Fort Collins CO, Top Consignment Service Near Fort Walton Beach FL, Locations for Consignment Service in Frankfort IL. Please contact the business for updated hours/services due to the COVID-19 advisory. I read half of the other reviews and feel like I am in the twilight zone. All of the people who work there are knowledgeable. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. We have shopped here and, over the years, became friends with the whole clan. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. It’s clear in her expressions and words. We have shopped here and, over the years, became friends with the whole clan. You bet she is. It was late so I tried both Home Depot and Lowes. On June 4th 2008, I bought an item and on June 18th 2008 I tried to return this unopened item. Business isn’t booming, but it is steady as people of all ages filed in even during Saturday’s steady rain, to build a back fence, to paint a bedroom, to repair this or that, or to talk family, life and tools with the Hardware Lady. “We’re glad to see people coming in. “Stressed all the time,” she said. “Oh, when I look at you this way,” she said Saturday afternoon, “you’d better listen! More like waiting around for 10 minutes only to annoy whoever bothers to come by. Mmmmm...Selection and Good Prices? He’s been a regular to this spot for years. He got one. Gavin Newsom ordered such places to shutter in an effort to quell the spread of the virus that has killed six in Sacramento County and, according to Johns Hopkins University data, nearly 2,200 in the U.S. as of late Sunday morning, Get unlimited digital access at our lowest price of the year, “In 35 years, I’ve never seen that bar closed, ever — not even on Christmas,” Johnston said. She has cut none of their hours. That’s what mothers inherently do, and it’s what business leaders are doing unlike any time since perhaps the Great Depression of the 1930s. We need them and they need us.”. I have been to this store numerous times and each time I ask my self why do I go back. I have never been treated with anything but disdain from everyone in this place. It’s a family operation for this clan — since “February 28, 1984,” Johnston says with emphasis and raised eyebrows — and it serves those who consider this spot essential to their everyday lives. Unfortunately, I did not listen and tried to shop there recently. Our family dog likes to stop in for the treats! Share it on your social network to get the word out! He told me I could leave the store then. Johnston then let out a laugh. The Bay Area counties will now be under the same state curfew orders Sacramento has experienced for weeks. they are nice enough and they have everything. For more coverage, sign up for our daily coronavirus newsletter. Seriously? I highly recommend this store for hardware, DIY supplies, and general shootin' the bull. “I don’t want any small business to close, any place to be closed. Real-time updates and all local stories you want right in the palm of your hand. They had four or five people working and three customers to help. 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